TaxC

Privacy Policy

We take your privacy seriously at TaxC.

Effective Date: November 15, 2025 · Last updated: August 2, 2026

1. Information We Collect

We only collect the minimum data needed to provide you with a fast, secure, and personalised experience:

• Full name or first name – to address you properly in the app, emails, and with tax professionals.
• Email address – required for account creation, passwordless login, purchase receipts, and important notifications.
• Account creation & last login timestamps – for security monitoring and protecting your account.
• Purchase history – which eBooks and tax reports you bought, date, amount, and download links.
• Email verification status – whether you have clicked the verification link we sent.
• Policy & Terms acceptance versions – record that you accepted the current Privacy Policy and Terms of Service.

We do NOT collect or store: BVN · Bank accounts or card details · Taxpayer Identification Number (TIN) · Home or office address · Date of birth · Any payment information (all payments are processed securely by Paystack).

1.1 Bank Statement Imports and Financial Data

If you choose to use the Tax Tracker bank statement import feature, you may upload a bank statement file (such as PDF).

These files may contain financial transaction information including transaction dates, amounts, and transaction descriptions. TaxC processes this information solely to:

• Extract and display your transaction history
• Help categorize income, expenses, and deductions
• Assist in estimating taxable income

TaxC does not access your bank account directly and we do not request your banking credentials.

Any financial transaction data extracted is used only within the Tax Tracker feature to provide tax tracking functionality.

1.2 TaxC for Teams and Employee Data

If you subscribe to TaxC for Teams, you may enter information about your business and employees, including employee names, monthly gross salary, and pension/NHF contributions, for the purpose of calculating payroll PAYE. You may also upload images or PDF documents (such as invoices or payroll sheets) to the Ada business advisor feature.

When you enter employee data into TaxC for Teams, you are the data controller for that employee information under the Nigeria Data Protection Regulation, and TaxC acts only as a data processor on your instructions. You are responsible for having the appropriate legal basis (such as your employees' consent or your employment relationship with them) to enter their data into TaxC. TaxC stores this data solely to provide the Teams calculator, payroll tracking, and business insights features, and does not use it for any other purpose.

2. How We Use Your Data

We only use your information to:

• Create and secure your TaxC account
• Send you passwordless login links and account-related emails
• Deliver the eBooks and tax reports you purchased
• Let you access your library from any device or browser
• Notify you about new products or important service updates (you can unsubscribe anytime)
• Detect and prevent fraud or abuse
• Provide responses through TaxC's AI tax assistants (Ada, Ada Pro, and Ada Business) trained on Nigerian tax regulations, including analysis of images or PDF documents you choose to upload.

We never sell, rent, or share your personal data with third parties for marketing or advertising purposes.

3. Data Storage & Security

All your data is securely stored on Google Firebase (Google Cloud Platform) with:

• Encryption at rest and in transit (HTTPS + Google-managed keys)
• Strict access controls — only automated systems can read your data when needed
• Regular backups and security monitoring
• Full compliance with the Nigeria Data Protection Regulation (NDPR)

4. Your Rights Under NDPR

You are in full control of your personal data:

• Right to access – see all data we hold about you
• Right to rectification – correct any inaccurate information
• Right to deletion – permanently delete your account and all data
• Right to restrict or object to processing
• Right to withdraw consent at any time

To exercise any of these rights, email support@taxc.com.ng — we'll respond within 48 hours.

By using TaxC, you agree to this Privacy Policy. For the rules governing use of the service, please read our Terms of Service.

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